Cyber Security in Healthcare: Practical Tips to Protect Your Practice

When it comes to today's healthcare environment, cyber security breaches are an ongoing concern for providers and their practices. From phishing emails to ransomware attacks, healthcare organizations are frequent targets due to the high value of patient data and the complexity of medical systems.

When a breach occurs, the consequences can be devastating: compromised patient privacy, operational shutdowns, reputational harm, and costly legal battles. Here are some risk management tips to keep your practice running smoothly and to protect yourself from a cyber attack:

• Conduct regular cyber security risk assessments. You should regularly evaluate vulnerabilities in systems, software, and workflows. Update risk assessments annually or after any major system change.
• Implement strong access controls. Use multi-factor authentication (MFA) for all systems and devices. Keep access to these systems limited to only those who need access.
• Encrypt all sensitive data. Use end-to-end encryption for emails containing patient or financial data.
• Train staff about cyber security practices. Provide regular, mandatory training on phishing, password safety, and device use. Conduct simulated phishing tests to reinforce awareness.
• Keep your software and systems up to date. Update your EHR platforms, practice management systems, and operating systems as needed. Enable automatic updates where possible.
• Always use secure WiFi and VPNs. Ensure all devices are on secure, password-protected networks and require VPN access for remote workers.
• Establish a clear incident response plan. Create a step-by-step response plan for data breaches or cyber attacks.
• Vet third-party vendors carefully. Ensure your business partners and service providers meet HIPAA and cyber security standards.
• Purchase cyber liability insurance coverage. PICA policyholders receive our CyberAssurance endorsement coverage at an annual aggregate limit of $50,000 at no additional cost, per individual.* 

It might seem like a cyber attack can't happen to you, but your practice could be a target. Cyber risks in healthcare aren’t just IT issues - they’re patient safety, compliance, and financial issues, too. It's important to be proactive in cyber security measures, employee training, and the right insurance coverage to mitigate the fallout from cyber incidents. Healthcare organizations can take meaningful steps to protect their data, operations, and most importantly, their patients.

Learn more about PICA's cyber coverage here!

*Please note: Coverage is subject to the terms and conditions of the applicable endorsement, including to the annual aggregate limit for any Insured Organization. Policies issued in the states of KS and NY do not include CyberAssurance coverage; however, insureds in those states are eligible to purchase coverage through ProAssurance Agency!

Disclaimer: The information contained on the PICA Blog does not establish a standard of care, nor does it constitute legal advice. The information is for general informational purposes only. We encourage all blog visitors to consult with their personal attorneys for legal advice, as specific legal requirements may vary from state to state. Links or references to organizations, websites, or other information is for reference use only and do not constitute the rendering of legal, financial, or other professional advice or recommendations. In the event any of the information presented conflicts with the terms and conditions of any policy of insurance offered by ProAssurance Insurance Company of America, the terms and conditions of the actual policy will apply. All information contained on the blog is subject to change.